Wells Fargo CP&D


Designed the experience of Compensation Planning & Decisioning HR tool. Team consisted of over 50 members and spanned 17 months.

To utilize new technology to simplify a complex and stressful process of compensation planning and decisioning with the the organization. Provide a single solution, that was in sync with brand experience, the new solution would replace 2-3 different legacy systems that users found cumbersome and unstable.

Discovery of process through SME interviews. Documented scenarios through white boarding and journey mapping and process flow documents. Created wireframes and documented  select screens and functions, matched to a task in Oracle HCM. Created and tested prototypes with internal user interviews and testing. Presented findings to team and Executive leadership.


  • New out of box solution did not fit brand experience
  • Methodologies of scoring changed
  • Some features were confusing to test subjects
  • Concept of migration to new system untested
  • Navigation patterns confusing to end users


  • User Testing of concepts
  • Heuristic evaluations
  • High fidelity wireframes
  • User Research
  • Review of documented complaints and pain points
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